Privacy Policy for ALANI/Karamalani Graphic Design Services

Effective Date: 2nd June 2022

ALANI/Karamalani Graphic Design Services (“we,” “us,” “our”) respects the privacy of its users (“you,” “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our services, you consent to the collection and use of your personal information as outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Identification Information

• Name

• Email address

• Phone number

• Billing address

• Payment details (via third-party processors such as PayPal or Stripe)

b) Usage Data

• Information about your interaction with our website, such as IP address, browser type, pages visited, time spent on the website, and click patterns.

c) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and enhance your user experience. You can control your cookie settings through your browser, but some parts of our website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To deliver the graphic design services you have requested, including communication related to project updates, billing, and service inquiries.

• To Process Payments: To handle transactions and payments for services rendered.

• To Improve Our Services: To analyze website usage data to improve the functionality and content of our website.

• To Communicate with You: To respond to your inquiries, provide customer support, and send marketing materials (with your consent, where required).

• To Comply with Legal Obligations: To fulfill legal obligations, such as maintaining records for tax and regulatory purposes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party service providers who assist with payment processing, website hosting, or other essential services related to your use of our website.

• Legal Requirements: We may disclose your personal information when required by law or in response to a legal process, such as a court order, subpoena, or government request.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

• Data Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations we may have.

• Opt-out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or necessary for the resolution of disputes or compliance with legal obligations.

7. International Data Transfers

If you are accessing our services from outside of [your country], please be aware that your information may be transferred to and processed in [your country]. By using our services, you consent to the transfer and processing of your personal information in countries with different data protection laws.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ALANI/Karamalani Graphic Design Services
Email: info@karamalani.com
Phone: +44 77155 40125